A Receptionist is the initial point of contact for guests at a hotel. They are responsible for providing excellent customer service, managing check-ins and check-outs, and resolving guest requests. Moreover, they often conduct tasks such as responding to phone calls, booking rooms, and providing details about the hotel and its services. Personal
A Front Desk Agent is the initial point of greeting for guests at a hotel. They are responsible for providing excellent customer service, managing check-ins and check-outs, and resolving guest requests. Furthermore, they often perform tasks such as answering phone calls, reserving rooms, and providing information about the hotel and its amenities.
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